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Frequently asked
questions
Frequently
asked
questions
Our menu is free of gluten, dairy, and refined sugar.We can currently only accommodate food allergies in our California courier delivery zones. For our other delivery regions, we allow up to two meal swaps per delivery week.
Note: many of our items are prepared in facilities that process wheat, soy, peanuts, dairy, and tree nuts. Though we take care to prevent cross-contamination, if you have an extreme allergy please note that cross-contamination is still a possibility with our food.
If you have questions about our ability to accommodate your food allergies, please email us at [email protected] so we can discuss whether we'll be able to cook for you.
Packaging pickup is available in California courier regions. In these regions, we'll pick up rinsed glass jars, bentos/bento bowls, ice packs, and insulated liners in the cooler box we originally delivered to you (please don't re-seal the box). We'll pick up one box per house per delivery.
Otherwise, glass jars and bentos can be reused and recycled. Check with your local recycling center to see if the liners are recyclable in your area. Ice packs can be reused or thrown in the trash.
The highest-quality ingredients we're able to procure ea
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